ARMR PPF Returns and Refunds Policy

This return policy applies only to ARMR PPF products, for other Wrap Fresh products, please see the Wrap Fresh Return Policy. 

ARMR PPF Returns

To initiate a return, please contact us at wrapfreshco@gmail.com. Include your full name, order number, and the reason for return. We will provide you with details on how to return your product. Please do not return an item without approval, as this may result in forfeiting your return. To qualify for a return, you must meet the following requirements.

  • The return must be initiated within 10 days of receiving your product.
  • The roll must be in the condition that you received it in once returned.
  • The roll must be in its original, undamaged box.
  • The roll can not be used, cut, unrolled, or untaped. 

Restocking Fee

All ARMR PPF rolls are made-to-order and begin production within 24 hours of placing your order. For this reason, the 25% restocking fee will be subtracted from your total refund for any returns initiated after the 24 hour window. If you need to cancel your order within 24 hours, please let us know, as all rolls start production within 1 business day of your order. We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded to your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 


Return Shipping

ARMR by Wrap Fresh is not responsible for the cost of return shipping. It is up to the customer to correctly package the contents and return the product to Wrap Fresh.


Damaged or Defective Product Returns

If your product arrived damaged or defective, you may be eligible for a free replacement. Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right. If your package was damaged in transit, you will need to file a claim through the carrier. If the product is defective, you may be asked to return the product so that it may be evaluated by Wrap Fresh. Please get in touch if you have questions or concerns about your specific item. wrapfreshco@gmail.com

Visit the ARMR Warranty page for warranty information.


Refunds

All ARMR PPF rolls are made-to-order and begin production within 24 hours of placing your order. For this reason, the 25% restocking fee will be subtracted from your total refund for any returns initiated after the 24 hour window. If you need to cancel your order within 24 hours, please let us know, as all rolls start production within 1 business day of your order. We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded to your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at wrapfreshco@gmail.com and also contact your bank.

This return policy applies only to ARMR PPF products, for other Wrap Fresh products, please see the Wrap Fresh Return Policy. 

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